Pediatric Neurology has closed effective 31 Oct 2013.
It has come to our attention that not every patient was notified of our closing.
If you were not notified – we apologize.
Recommendations for Child Neurology: Durham: DUKE, Chapel Hill: UNC, Raleigh: DUKE Raleigh & Raleigh Neurology Associates, Fayetteville: Dr. Indulkar (formerly of PNNC).
Outstanding Balances (bills):
Even though we are closed, we must collect all outstanding balances. Non-payment may lead to referral to a collection agency and could affect your Credit rating.
It has come to our attention that some billing notices were sent without proper information on how to inquire about or pay your bill.
To pay a bill or for billing questions: please send an email to firstname.lastname@example.org. In your email – include the patient’s name, date of birth, your name, your question, and if you want to be contacted by phone (we recommend this) – a good phone number to reach you. Do not send your credit card info by email.
Someone from Accounts will email or call you back (whichever you requested). You can pay your balance over the phone with a credit card (no additional charge).
You may also mail a payment (check or money order – do not mail cash) to:
Pediatric Neurology of NC
206 Towne Village Dr.
Cary, NC, 27513
(Be sure to include the patient name, date of birth & email or postal address for PNNC to send you a receipt.).
Medical Records remain available via a service.
To obtain medical records send the following to PNNC at the address below:
Records Request Form. View/Download form
The name and address you want the records sent to [must be clear and legible].
Check [No cash] for $10.86
[Note: the $10 is a copy charge (supplies and labor). The 0.86 is for postage.]
[There are no additional fees for Searching, Retrieving or sending the requested information]
Records are prepared and sent out as quickly as possible but may take up to 30 days from receipt of request.
* If you send a request without a payment – nothing will happen.
*If your mail-to address is missing or illegible – the check will not be cashed – and no records will be sent.
*You will also be asked to reimburse PNNC for the bounced check charge before records are sent.
*Medical records are only being sent via USPS (regular mail).
It is recommended that you complete the form legibly including phone numbers and email for any questions.
Medical Records are normally sent as a standard password secured .pdf file on a SD card or a CD or equivalent media. The password should be on the media – you may want to remove or cross out the password for privacy.
If needed, the password is 1Lastfirst. That is the number 1 followed by the patient’s last name – first letter is a capital and all the others lowercase and then without any spaces the first name all lowercase.
Send the completed and signed form, with your LEGIBLE address, and $10.86 check to:
Medical Records: Pediatric Neurology of North Carolina, P.A.
2909 Briarview Ct
Henrico VA 23233
It has been our privilege caring for the children of North Carolina for the last 20 years. Thank you.